Frequently asked questions
When does the box arrive?
Every evening between 6 and 10 pm, for the next day. Choose 6–8 pm, 8–10 pm or any slot. If you are out, we leave it in the cool bag at your door and send you a photo.
Until when can I change the menu?
Día plan: until 12:00 noon on delivery day. Semana plan: Thursday 23:59 for the first delivery and Monday 23:59 for the second.
What if I don’t choose anything?
We build your box from the dishes you rated well and your restrictions. No repeats within two weeks.
Can I pause?
Yes, for a day or a month, from your account and free of charge. If you move within the area, the box follows you.
How do I pay?
By card. You are charged at each cut-off for what your box contains, not in advance. No commitment.
What about the cool bag?
We leave it with ice packs and collect it at the next delivery. €15 deposit, refunded at the end.
How long does the food keep?
It is cooked the same day. Eat within 48 h, kept between 0 and 4 °C. The label shows the cooking time and the use-by date.
Do you cater for allergies?
The 14 allergens of Regulation 1169/2011 appear in bold on every label and dish sheet. Your restrictions filter the menu. We cook in a kitchen that also handles gluten, eggs, milk, crustaceans and soya.
Do you deliver to me?
From Blanes to Begur: areas A, B and C with delivery included. Check your postcode on the areas page. Outside our areas, leave your email and we will let you know.